CLOSED 12/28-12/29

Urgent Care Visits
by Phone or Video Chat

Call today to receive the urgent care services you need, when you need them, from the comfort of your home.

Book Now

Estimated wait time: N/A minutes

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Estimated Wait Time:
Estimated Wait Time:
5-8 min

Video Visits

Skip the drive & stay inside with Video Visits by BASS Urgent Care.

Video Visits are a convenient & low-cost alternative to in-person urgent care and are generally covered by health care insurance. Appointments are carried out quickly & securely by phone, tablet, or computer. Given the current risk factors associated with COVID-19, Video Visits are a great way to receive the urgent care treatment you need while eliminating your exposure risk.

Get the same level of attention and care you'd expect from an in-person visit from the comfort of your home in minutes by calling the Bass Urgent Care Video Visit line at (925) 267-7800.

Call (925) 267-7800 to Speak to a Clinician Today!

Wondering if a Video Visit is Right For You?
Have questions? Give us a call today! There is no charge to speak to member of our friendly customer support team. We're standing by reaady to answer questions, discuss billing & insurance options, and ensure a Video Visit is right for you & your specific condition.

Video Visits are not appropriate for medical emergencies. If you are experiencing sudden dizziness, paralysis, difficulty speaking, loss of consciousness, chest pain, shortness of breath, any other medical emergency call 911 immediately.

Scheduling, Availability & Cost

How To Schedule

Pick up the phone and dial 925-267-7800 to connect directly with your local urgent care facility. No call centers, no hold times.

Available Hours

We have clinicians standing by ready to treat you. Available 7am to 5:30pm Monday-Friday. We're closed Saturdays and Sundays.

Billing & Payments

BASS Urgent Care's Video Visits cost no more than $79 and may be covered by your insurance plan.

Services & Treatments

A Video Visit is a great choice for a wide variety of conditions including:

  • Headaches & Migraines
  • Non-Narcotic Prescriptions
  • Medication Refills
  • Sore Throat
  • Fever
  • Cough or Cold
  • Flu
  • Allergies and Asthma
  • Sinus Infections
  • Rashes and Itching
  • Minor Abdominal Pain
  • Diarrhea
  • Nausea
  • And Many More

The following conditions are best suited for our Walnut Creek urgent care location:

  • Severe Conditions
  • Cuts & Burns
  • Lab Tests
  • Imaging
  • Sprains or fractures
  • Open Wounds
  • Complicated Conditions
  • Blood or STD tests
  • Any Treatment That Requires Hands on Exam

Insurance and payments

Payments to BASS Urgent Care are due at the time of services or procedures. Services and procedures are covered by most medical insurance plans. If you have questions about your insurance coverage or any billing issues, please call one of our experts on the billing team.

Ph: (925) 267-7800
Insurance and billing hours
Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–3:00 PM